Important Information for the Transitioning of Your Urban Partnership Bank Account to Providence Bank & Trust


Important Information for the Transitioning of Your Urban Partnership Bank Account to Providence Bank & Trust

Important Dates to Remember
Important Contact Information
Downloadable Resources

The final transitioning of your Urban Partnership Bank account(s) to Providence Bank & Trust is quickly approaching, with completion scheduled to take place on Friday, June 7, 2019. As promised, our priority is to keep you informed every step of the way as to the utmost care we are taking to transition your account(s) to Providence Bank & Trust so you will be able to quickly and conveniently take advantage of the many benefits you will have access to as a Providence Bank & Trust customer. With this in mind, we have prepared the below Welcome Resource Kit to detail our conversion plans and answer potential questions you might have about the care of your account(s).

Your Welcome Resource Kit Includes:

  • Welcome Guide – overviews products and services
    • Personal Banking Welcome Guide
    • Commercial Banking Welcome Guide
  • Providence Bank & Trust Agreement & Disclosure Booklet
  • Privacy Policy – outlines process to maintain confidentiality of your account information
  • Rate Sheet – details current product rates 


Important Dates to Remember

Friday, June 7, 2019
There will be no online, mobile or telephone banking available after 4:00PM (CT).
All online, mobile and telephone banking services will be available on the Providence Bank & Trust system beginning Tuesday, June 11, 2019 at 12 Noon (CT). Your current Urban Partnership Bank ATM/Debit Card will continue to function before, during and after the transition.

Saturday, June 8, 2019
The lobby and drive-up at our branches will be open normal business hours.

Monday, June 10, 2019
You will have access to all Providence Bank & Trust branches and former Urban Partnership Bank branches, 16 total. Prior to June 10, 2019, continue to conduct your banking at your current Urban Partnership Bank Branch.

Tuesday, June 11, 2019
Beginning at 12 Noon (CT) you will be able to access and use the Providence Bank & Trust, Online, Mobile and Telephone Banking systems.  


Important Contact Information

or 800-905-7725

888-9-BELONG (888-923-5664)


Downloadable Resources


Personal Account Welcome Resource Guide

Commercial Welcome Resource Guide

Deposit Rate Sheet

Privacy Statement

Account Agreement & Disclosure Booklet