Contact Us: 800.905.7725 or 773.420.5050

Urban Partnership Bank Customer FAQs


What is the minimum opening deposit to open a checking account?
- You can open any of our personal checking accounts with a minimum deposit of $100.

Do you offer checking accounts for students?
Yes, our Student Advantage Checking account is designed for the on-the-go student. With a minimum deposit of $100, it provides online banking and a Visa check card at no cost. Also, all monthly maintenance fees are waived for four years.


Q. What type of Savings Accounts does Urban Partnership Bank offer?

A. We offer an array of Savings Account products that earn interest, offer free Bank-By-Phone services, and link to your Free Visa® Check Card. Also, you have access to your Savings Account information 24 hours a day at

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Q. Why should I open an Urban Partnership Bank Savings Account?

A. Our Savings Accounts offer some of these benefits:

  • Most accounts offer a low minimum opening deposit starting at $50
  • Monthly maintenance fees can be waived with direct deposit or;
  • enjoy the liquidity provided by a savings account while investing in yourself and your family’s future;
  • Free online access to account transactions, transfers, banking statements, etc.;
  • Lets you deposit money where it will be used to help strengthen urban communities

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How do I open an Urban Partnership Business checking or savings account?
We are pleased to offer a range of products to meet your business’s needs. Visit any Urban Partnership branch or call 773.420.5050 or toll-free at 800.905.7725 or click here to submit contact information.

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What is SBA financing?
SBA loans are a powerful tool for qualified small business owners who want to grow operations and create jobs – exactly what we strive to achieve in the communities we serve. The most common SBA loan program is the 7(a), which provides financial help for business expansion or renovation, land or equipment purchase, inventory and working capital. The SBA 504 loan program offers approved small businesses long-term, fixed-rate financing to acquire fixed assets for expansion or modernization.


Certificate of Deposit (CD) Secured Loans

How do I apply for an Urban Partnership CD Secured Loan?

-Visit any Urban Partnership Bank financial center branch or call 773.420.5050, or toll-free at 800.905.7725. Alternatively, you can click here to view our CD Secured Loan options.

-What type of CD must I have to apply for a CD Secured Loan?

You must have a CD that is equal to or greater than the amount of the loan and is held by Urban Partnership Bank. CDs deposited at other financial institutions are ineligible.

-What is the difference between a CD Secured Installment Loan and a CD Secured Line of Credit?

A CD secured installment loan is drawn against a Certificate of Deposit you have established at Urban Partnership Bank. It provides a lump-sum amount and requires fixed payments to repay the loan over a set period of time. The CD secured line of credit gives you access to a maximum credit limit, and you can borrow what you need, when you need it (as long as you stay below your maximum credit limit). Click here to read more information about our CD Secured Loan products.

Credit Cards

What types of Credit Cards do you offer?

We offer three different types of personal credit cards (Rewards Platinum, Cash Rewards Platinum and Platinum Edition) and three different types of business credit cards (Platinum Rewards, Platinum and Company Platinum Rewards).

What do the personal Credit Cards offer?

With Rewards Platinum card, you can earn one point per dollar on net purchases. You can also redeem points for merchandise, rental cars, cruises, hotels and airline travel.

Cash Rewards Platinum can earn 1% cash back on net purchases. The cash rewards do not expire and you can redeem for statement credit anytime.

Platinum Edition doesn't have a penalty ARP. The card has low interest rates.

What do the Business Credit Cards offer?

The Platinum Rewards and Platinum cards are intended for sole proprietors and small businesses. There is no annual fee and 0% introductory APR on purchases and balance transfers.

The Company Platinum Rewards card is intended for large corporations, non-profit organizations and municipalities. This card earns reward points and doesn't have an annual fee.

How do I apply for a Credit Card?

Applications can be filled out online here or at one of our bank branches.

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