Contact Us: 800.905.7725 or 773.420.5050

Customer Service

Do you need to email personal private or bank information to us? Please send an encrypted email or log into your online bank account to send a secure message. If you need a secure link to send information please contact us.

Mailing address for all written correspondence:
Urban Partnership Bank
PO Box 19260
Chicago, IL 60619-0260

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For quick answers to questions from personal checking to commercial financing, browse our frequently asked questions.

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If you have a question on your account, please contact Customer Service.


Hours of Operation
M-F, 8am-5pm CT
Sat, 8am-1pm CT